Jana Ferenczova

Working on customized solution to revolutionize vehicle fleet management and monitoring. Extending stock management to offer vehicles, bundles and vehicle equipments to B2B and B2C Commerce where customer can search and place orders online. Project team as well as projects are located in Germany .

Using salesforce sales cloud, commerce cloud focusing on flows, validations, approval process, emails and other. Cooperating with Developers working with Apex and LWC components, participating as a trainer in a internal training program for salesforce professionals.

Delivering CRM solution on a projects and for a company which is a global leader in patient-focused medical innovations for heart disease, Supporting European, South America and US countries and bringing the Salesforce solution to help their business. Focusing on automation processes as flows and approval processes, working with docgen (drawloop) using Copado and as a tool for deploying through different SF instances.

Analyzing business requirements and mapping these to the capabilities of the Salesforce mostly Sales and Service Cloud application. Responsible to deliver full lifecycle using Salesforce implementation (analyse, design, development, testing, implementation and documentation). Interfering directly with the customers to gather requirements and it's details for precise delivery. Working in agile environment, using Jira and Confluence.

Working as Business analyst and Certified Scrum Master. Having 3 scrum teams of around 25 people together, leading them through every type of agile meeting and ceremonies from dailies to the end for restrospective. Working with US and Switzerland/Italy based teams for the Caterpillar Company focusing on manufacturing of industrial turbines.

Working for Koger (currently known as Deep Pool Financial Solution/FIS investor Services Suite) as member of quality assurance team, responsible for delivery of high quality financial softwar for the top world wide bank institution helping them in administration of hedge funds, calculation of incentive fees, management fees, equalizations and other functionalities.

Taking an important part in a development teams,

• testing IT code (power builder and Java based),
• validating functional site of the software from the business point of view
• dealing with the customer
• providing online customer support
• knowledge sharing
• trainings for the new features,
• gaining HTML, SQL experience during data analyse and data job activities.